My qlink phone is * or * years old it barely works its super slow(always has been prett...
GetHuman1514670's customer service issue with Q Link Wireless from November 2018
11 views | 6874 similar | 0 following
Help with my Q Link Wireless issue
First: share to improve GetHuman1514670's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1514670's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman1514670 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1514670 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman1514670's own words
My qlink phone is * or * years old it barely works its super slow(always has been pretty slow),the microphone hasnt worked for a year and a half so i can hwar but nobody can hear me at all,It has always had a bad connection to the charger so if I want to charge it to ***% it takes * full days on charge,I have to rotate the screen in mid message to get certain letters to work on the keyboard and the last * months if it dies when I turn it back on it will only stay on for about * to * minutes and it will go to a black screen and stay black and blank til I restart it and start the whole process again. I am wondering if it's at all possible to get a replacement phone? It's been a great service with qlink but I just got a terribly problematic phone from the beginning! I am begging for a new one,It is a huge necessity for me to have a phone and I pray u guys can replace it. This is not the first time over the years I've emailed or called about a problem with this phone. Thank u for ur time please contact me asap.
GetHuman1514670 did not yet indicate what Q Link Wireless should do to make this right.
I have an issue with Q Link Wireless too
How GetHuman1514670 fixed the problem
We are waiting for GetHuman1514670 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Q Link Wireless customer problems.