I've been locked out of my phone since November *st. I want to know why.

GetHuman-tjnonly's customer service issue with Q Link Wireless from November 2018

Help with my Q Link Wireless issue
The issue in GetHuman-tjnonly's own words
I was trying to use the phone normally ... My ZTE phone number *** *** **** my name Tammy norling. The issue I'm having is that I cannot access my phone. I have not been able to get on my phone since the *st of November. It was Reloaded with **** minutes Etc. This number is on all the job apps I have recently submitted to companies. Could you please help me resolve this problem? Thank you so much

GetHuman-tjnonly did not yet indicate what Q Link Wireless should do to make this right.

How GetHuman-tjnonly fixed the problem
After speaking to the ZTE customer service rep we decided to do a factory reset on the phone. So that's what we ended up doing cuz nothing else would work but that did work and I have my phone now very happy very very happy so thank you ZTE.
Do you have a customer issue as well?
We can help you get Q Link Wireless's attention and get better help faster. Tap below to get started.
Having Q Link Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Q Link Wireless

Customer service issue
Reported by GetHuman-tjnonly
Nov 6th, 2018 - 3 years ago
GetHuman-tjnonly shared how to fix
Seen by 13 customers so far
Similar issue to 6850 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security


GetHuman-tjnonly started working on this issue
Nov 6th, 2018 3:06am
GetHuman-tjnonly confirmed the issue is fixed. Hooray!
Nov 7th, 2018 5:40pm
GetHuman-tjnonly confirmed the issue is fixed. Hooray!
Nov 7th, 2018 5:44pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers