Is there any way that I can upgrade to a newer &bigger phone pls?I've had this Nokia Lu...

GetHuman-ninamorl's customer service issue with Q Link Wireless from November 2018

Help with my Q Link Wireless issue
The issue in GetHuman-ninamorl's own words
Is there any way that I can upgrade to a newer &bigger phone pls?I've had this Nokia Lumia windows phone since I started service w* qlink...a few years ago.
GetHuman-ninamorl did not yet indicate what Q Link Wireless should do to make this right.
I have an issue with Q Link Wireless too
How GetHuman-ninamorl fixed the problem
Send them an email or call them to let them know the problem w*your phone or w**your service. They were nice & easy to deal with. I paid them $*.** from my checking acct,my new zte cell phone will be delivered in *-* days. I still owe $** for the phone but can't pay until Dec *....they said no problem they'll wait to take it outta my checking acct on dec *.Great customer service.*Thx-*nin
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Q Link Wireless

Customer service issue
Reported by GetHuman-ninamorl
Nov 2nd, 2018 - a mon ago
I have an issue with Q Link Wireless too
Fixed
GetHuman-ninamorl shared how to fix
Seen by 3 customers so far
Similar issue to 6678 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-ninamorl started working on this issue
Nov 2nd 3:57pm
GetHuman-ninamorl shared this issue with others over email
Nov 2nd 3:57pm
GetHuman-ninamorl confirmed the issue is fixed. Hooray!
Nov 5th 4:26pm
GetHuman-ninamorl confirmed the issue is fixed. Hooray!
Nov 5th 4:27pm