Before contacting them, items GetHuman1461373 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman1461373's own words
The ZTE smart phone Qlink sells as replacement phone is garbage, doesn't send or receive photos on texts, won't let me answer incoming calls, switches functions during calls, preloaded with dozens of apps I don't want and you can't delete them. Disabling them does nothing to stop them from operating in the background and using phone memory, data, and battery life. I want to be able to purchase a compatible phone for Qlink and use the service plan I'm paying extra for. They need to offer better phones for purchase from them, or tell me where to get one that works, and a model I want to pay for
GetHuman1461373 did not yet indicate what Q Link Wireless should do to make this right.
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