The ZTE smart phone Qlink sells as replacement phone is garbage, doesn't send or receiv...

GetHuman1461373's customer service issue with Q Link Wireless from November 2018

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The issue in GetHuman1461373's own words
The ZTE smart phone Qlink sells as replacement phone is garbage, doesn't send or receive photos on texts, won't let me answer incoming calls, switches functions during calls, preloaded with dozens of apps I don't want and you can't delete them. Disabling them does nothing to stop them from operating in the background and using phone memory, data, and battery life. I want to be able to purchase a compatible phone for Qlink and use the service plan I'm paying extra for. They need to offer better phones for purchase from them, or tell me where to get one that works, and a model I want to pay for
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Q Link Wireless

Customer service issue
Reported by GetHuman1461373
Nov 1st, 2018 - a mon ago
I have an issue with Q Link Wireless too
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Seen by 2 customers so far
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Timeline
GetHuman1461373 started working on this issue
Nov 1st 12:40am