I had so many problems with qlink when I got my smartphone it didn't work. And I kept t...

GetHuman1221487's customer service issue with Q Link Wireless from September 2018

Help with my Q Link Wireless issue
The issue in GetHuman1221487's own words
I had so many problems with qlink when I got my smartphone it didn't work. And I kept telling qlink that every month when they tell me I had all these minutes that I couldn't use cuz the phone didn't work and then they had me send the phone in and those people said that I tampered with it. I have not the only thing I have done was mounted a a holder on it but I hadn't tampered with the phone at all.! it's just their way out of giving me a phone that worked! it's been over a year and I never got a phone to be able to use any of those wonderful minutes that they kept telling me I had and I would tell them every month that my phone never worked from the day I received it! I finally got fed up and many months ago I sent you the money to pay for a qlink phone in the form of a money order, and I never have received that phone!! record should show that I never used that phone from the day I received it! I should have received that phone I paid for many many months ago now! I don't see how you guys still can't get it right even though I paid for the phone?! you think I'm just sending you money for nothing?! I don't see how you could even think that since I specified on it very plainly the situation and what the money was for!! I just want you to send me my phone I paid for already so I can use all these wonderful minutes and text and internet use keep telling me I have every month! My name is norlyn Nelson, and my home address is ***** ***th Avenue Southeast, Becker Minnesota *****, but I would prefer if you send it at an address I'm at a lot probably more than I'm at home and that is ***** *** and a Half street, Zimmerman Minnesota, *****. Please hurry please expedite this phone since I paid for it probably a half a year ago or more and I've been waiting patiently! Thank you! I don't use email much, but if you want to contact me instead of sending me the phone that I obviously paid *, you can email me at Nelsonnorlyn * at gmail.com
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Q Link Wireless

Customer service issue
Reported by GetHuman1221487
Sep 28th, 2018 - 2 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 2 customers so far
Similar issue to 5320 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1221487 started working on this issue
Sep 28th 6:24am
GetHuman1221487 indicated the issue is not fixed yet.
Sep 28th 6:25am