My phone get hot and I called qulink and they said it was a problem with my phone a...

GetHuman1175526's customer service issue with Q Link Wireless from September 2018

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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
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The issue in GetHuman1175526's own words
My phone get hot and I called qulink and they said it was a problem with my phone are the battery and phone are both damaged I tried to order another phone and I was told that the address on file could not be found in want to keep the same phone number if possible and my address is ***east*street apt * Erie PA ***** my phone keeps getting hot its hot as I am sending this message this morning at the present time this is the only phone I have and its just not working properly sincerely Ms Joanne Murphy
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Q Link Wireless

Customer service issue
Reported by GetHuman1175526
Sep 21st, 2018 - 6 mons ago
I have an issue with Q Link Wireless too
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Seen by 5 customers so far
Similar issue to 5062 others
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Timeline
GetHuman1175526 started working on this issue
Sep 21st, 2018 1:30pm