QLINK PHONE WON'T MAKE CALLS, WON'T RECEIVE CALLS OR TEXTS, YA THINK QLINK COULD AT LEAST FIX IT OR REPLACE IT FOR FREE!!

GetHuman1151540's customer service issue with Q Link Wireless from September 2018

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Help with my Q Link Wireless issue
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The issue in GetHuman1151540's own words
TRYING TO SET MY PHONE UP TO WORK, OF COURSE!! ... I have been trying to get a q-link phone since August, so now I finally get one, got it activated and now I can not call out, receive calls or even get texts. I haVE PLEADED WITH PEOPLE TO PLEASE HELP ME BUT TO NO AVAIL, I STILL CAN'T USE MY PHONE, mY id * IS ********, MY NUMBER IS ***-*** ****, AS I STATED EARLIER, I AM DYING FROM TERMINAL PROSTRATE CANCER, I NEED THIS PHONE TO CALL MY Dr's AND MY FAMILY!! I DO NOT HAVE ENOUGH MONEY FOR A REMOTE SESSION, I JUST WANT TO BE ABLE TO HAVE THE SECURITY OF HAVING A PHONE IN MY LAST FEW MONTHS. iS THEIR ANYONE THERE THAT MAYBE HAS SOME COMPASSION TO PLEASE HELP ME OUT AS SOON AS POSSIBLE? dr"s SAY I HAVE LESS THEN * MONTHS TO LIVE. PLEASE, PLEASE HELP ME GET THIS GOVERNMENT PHONE WORKING!!
I AM DYING AND NEED MY PHONE FIXED, ASAP!!
fIXING MY PHONE, GIVING MY DATA AND TALK MINUTES BACK THAT WAS WASTED TRYING TO GET HELP, SINCE PHONE DON'T WORK!
AM A NEW CUSTOMER, BUT I EXPECT THEM TO FIX MY PHONE!!
I HAVE TRIED EMAILS, LETTERS, CALLS FROM LANDLINES, AND STILL NOTHING, IS THIS HOW THE GOVERNMENT TREATS THEIR PEOPLE? I AM AN HONORABLE DISCHARGED VET, WHO HAS LESS THEN * MONTHS TO LIVE DUE to PROSTRATE CANCER, AND THIS IS THE RUN AROUND I GET!!
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Q Link Wireless

WIRELESS CELL PHONE , ZTE, BY QLINK!!
Customer service issue
Reported by GetHuman1151540
Sep 17th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 4857 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman1151540 started working on this issue
Sep 17th, 2018 11:10am
GetHuman1151540 indicated the issue is not fixed yet.
Sep 17th, 2018 11:10am
GetHuman1151540 indicated the issue is not fixed yet.
Sep 17th, 2018 11:19am
GetHuman1151540 indicated the issue is not fixed yet.
Sep 17th, 2018 11:23am
GetHuman1151540 indicated the issue is not fixed yet.
Sep 17th, 2018 11:24am

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