We signed up, sent proof that was asked for and have not received any further informati...

GetHuman1042552's customer service issue with Q Link Wireless from August 2018

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Help with my Q Link Wireless issue
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GetHuman1042552's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman1042552 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1042552 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
Select option 1 for new residential service.
The issue in GetHuman1042552's own words
We signed up, sent proof that was asked for and have not received any further information. Tried to call and they said we still need to send proof of income. The income was Approved and it still says waiting for identification verification. We tried to send a copy of her driver's license and it won't allow us to. Tried to hit * to get a customer service representative and it will not connect us to one.
GetHuman1042552 did not yet indicate what Q Link Wireless should do to make this right.
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Q Link Wireless

Customer service issue
Reported by GetHuman1042552
Aug 27th, 2018 - 3 mons ago
I have an issue with Q Link Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 3887 others
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Timeline
GetHuman1042552 started working on this issue
Aug 27th 5:33pm