This is the **th request for assistance.**I’m a power of attorney for James Fisher an a...

GetHuman-genebert's customer service issue with Q Link Wireless from July 2018

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The issue in GetHuman-genebert's own words
This is the **th request for assistance.**I’m a power of attorney for James Fisher an autistic man that relies on his cell phone. His autism causes him to dwell and get very confused and upset. He relies on his cell as a life line to communicate.*His phone broke and needs a replacement.*I think it’s obsuried that Q Link has a government contract and I’m sure makes tons of money from the government for this contract. Yet it is impossible to contact anyone for a simple issue as to replace a broken phone.**I am contacting my uncle Dutch Ruppersburger a congressman for the State of Maryland and explain to him how our government funds are being utilized and how folks that need this government phone can not actually speak to a representative to resolve issues. **This is pathetic and I usually never never ask my uncle for anything but to have to watch an autistic man struggle because his phone is broke and there is no way to resolve the issue because a Q Link company makes it impossible to speak to a representative *This is a pathetic business business practice and is unacceptable..**Gene Bertoni ***-***-*****G*****@***.com

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Q Link Wireless

Customer service issue
Reported by GetHuman-genebert
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 2085 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-genebert started working on this issue
Jul 8th, 2018 4:04pm
GetHuman-genebert indicated the issue is not fixed yet.
Jul 8th, 2018 5:08pm
GetHuman-genebert indicated the issue is not fixed yet.
Jul 9th, 2018 6:45pm
GetHuman-genebert indicated the issue is not fixed yet.
Jul 9th, 2018 7:35pm
GetHuman-genebert indicated the issue is not fixed yet.
Jul 9th, 2018 7:39pm
GetHuman-genebert indicated the issue is not fixed yet.
Jul 11th, 2018 5:34pm

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