Broken phone needs replacement..problem not fix and no one from Q Link has contacted me to fix the issue..

GetHuman-genebert's customer service issue with Q Link Wireless from July 2018

10 views | 2061 similar | 0 following
Help with my Q Link Wireless issue
GetHuman-genebert's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman-genebert a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-genebert's own words
Acyually speak tona Q Link employee to resolve the broken phone replacement issue ... Cell phone broken and need replacement smart phone*****-***-*****James Fisher***** Church Road*Baltimore, Maryland *******James is autistic and Is dwelling not having a phone which to him is his life line.**My name is Gene Bertoni and I am James Fisher power of attorney.*Can you please make contact with me at ***-***-******I’ve been trying to resolve the broken phone issue for a while now and without having opportunity to actually speck or text directly to an employee at Q Link makes this process impossible..**James is autistic and has no means to communicate and is dwelling and stressing by having his phone and has a cardiac issue history so I’m trying to resolve this broken phone replacement with QLink**Thank you **Please contact me please
Not being able to speak with QLink rep to actually fix problem
Replace broken phone
Only thing Q Link allows is this link that does not assist customers**Issue not fixed as of July * **So please HELP
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Q Link Wireless

Replace phone
Customer service issue
Reported by GetHuman-genebert
Jul 7th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 2061 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-genebert started working on this issue
Jul 7th, 2018 4:06am
GetHuman-genebert indicated the issue is not fixed yet.
Jul 7th, 2018 4:06am
GetHuman-genebert indicated the issue is not fixed yet.
Jul 7th, 2018 4:13am
GetHuman-genebert indicated the issue is not fixed yet.
Jul 8th, 2018 5:10pm
GetHuman-genebert indicated the issue is not fixed yet.
Jul 8th, 2018 5:12pm