I was notified yesterday evening that the State of Texas all of a sudden said I no long...
GetHuman-gwaldron's customer service issue with Q Link Wireless from June 2018
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The issue in GetHuman-gwaldron's own words
Send a text out to one ofy friend's and I immediately receipts a SMS from my phone saying "**** - you are not allowed to send text messages. Message ****. ... I was notified yesterday evening that the State of Texas all of a sudden said I no longer qualify for my phone with QLink. I just got the phone and the service plan on April *th of ****. I don't understand what happened I currently unemployed and I receive food stamps from the State of Texas and the State Attorney General's Office pays for my current rent for one more month thru the Crime Victims Compensation Fund because I was a domestic abuse victim that is also through the State of Texas. Why was my phone turned off ????
That I just received this new phone from QLink this past April, ( *-*** months ago). My first QLink phone was received at my address in Watauga over a year ago and I never had any problems with your phone service or the phone and I called your company after my first phone was missing for over * months and I requested a new phoneand I received that one this past April of ****.
I want my phone turned back on because I have absolutely NO INCOME coming in to my house and the U.S. Govmt & the State of Texas are basically funding me for only * more month on my housing expenses and my SNAP Benefits end in September of this year. I don't believe I have done anything wrong or violated any rules for my phone services to be suddenly turned off. I literally have my SS Disability Hearing on July *th (next week) and now I can't contact my SS DISABILITY LAWYERS or my FAMILY MEMBERS not that this disruption has happened.
I have been your customer for over * years.
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