I was notified yesterday evening that the State of Texas all of a sudden said I no long...

GetHuman-gwaldron's customer service issue with Q Link Wireless from June 2018

Help with my Q Link Wireless issue
The issue in GetHuman-gwaldron's own words
Send a text out to one ofy friend's and I immediately receipts a SMS from my phone saying "**** - you are not allowed to send text messages. Message ****. ... I was notified yesterday evening that the State of Texas all of a sudden said I no longer qualify for my phone with QLink. I just got the phone and the service plan on April *th of ****. I don't understand what happened I currently unemployed and I receive food stamps from the State of Texas and the State Attorney General's Office pays for my current rent for one more month thru the Crime Victims Compensation Fund because I was a domestic abuse victim that is also through the State of Texas. Why was my phone turned off ????
That I just received this new phone from QLink this past April, ( *-*** months ago). My first QLink phone was received at my address in Watauga over a year ago and I never had any problems with your phone service or the phone and I called your company after my first phone was missing for over * months and I requested a new phoneand I received that one this past April of ****.
I want my phone turned back on because I have absolutely NO INCOME coming in to my house and the U.S. Govmt & the State of Texas are basically funding me for only * more month on my housing expenses and my SNAP Benefits end in September of this year. I don't believe I have done anything wrong or violated any rules for my phone services to be suddenly turned off. I literally have my SS Disability Hearing on July *th (next week) and now I can't contact my SS DISABILITY LAWYERS or my FAMILY MEMBERS not that this disruption has happened.
I have been your customer for over * years.
I have an issue with Q Link Wireless too
How GetHuman-gwaldron fixed the problem
We are waiting for GetHuman-gwaldron to fix the problem and share the solution with the rest of us customers.
Please help with my Q Link Wireless issue
Do you have a customer issue as well?
We can help you get Q Link Wireless's attention and get better help faster. Tap below to get started.
Having Q Link Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Q Link Wireless

QLink Wireless Cell Phone
Customer service issue
Reported by GetHuman-gwaldron
Jun 30th, 2018 - 10 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 12 customers so far
Similar issue to 1794 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-gwaldron started working on this issue
Jun 30th, 2018 4:43pm
GetHuman-gwaldron indicated the issue is not fixed yet.
Jul 1st, 2018 10:00pm
GetHuman-gwaldron indicated the issue is not fixed yet.
Jul 1st, 2018 10:01pm
GetHuman-gwaldron indicated the issue is not fixed yet.
Jul 1st, 2018 10:40pm
GetHuman-gwaldron indicated the issue is not fixed yet.
Jul 1st, 2018 10:41pm
GetHuman-gwaldron indicated the issue is not fixed yet.
Jul 1st, 2018 10:42pm
GetHuman-gwaldron indicated the issue is not fixed yet.
Jul 4th, 2018 8:31pm
GetHuman-gwaldron indicated the issue is not fixed yet.
Jul 4th, 2018 8:32pm