I applied in April and still am under review not approved yet why is it taking so long

GetHuman820881's customer service issue with Q Link Wireless from June 2018

Help with my Q Link Wireless issue
The issue in GetHuman820881's own words
The problem: I applied in April and still am under review not approved yet why is it taking so long
GetHuman820881 did not yet indicate what Q Link Wireless should do to make this right.
I have an issue with Q Link Wireless too
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Q Link Wireless

Customer service issue
Reported by GetHuman820881
Jun 26th, 2018 - 6 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 6 customers so far
Similar issue to 1640 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman820881 started working on this issue
Jun 26th 1:38am
GetHuman820881 indicated the issue is not fixed yet.
Jun 26th 10:45am
GetHuman820881 indicated the issue is not fixed yet.
Jun 27th 3:06am