I need you to not send me a phone or charger it is the battery That is bad please se...

GetHuman819677's customer service issue with Q Link Wireless from June 2018

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Help with my Q Link Wireless issue
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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman819677's next move: talk to Q Link Wireless again when they open.
Q Link Wireless's call center is closed now. We will send GetHuman819677 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman819677's own words:
I need you to not send me a phone or charger it is the battery That is bad please send me another one please or call me on my home phone so I know what is going on ***-***-****.
I trust that Q Link Wireless will make this right and come up with a resolution that is fair.
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I need a new battery for my q link phoneNever received a smart phone from Q link wireless. Please send asap. Cannot call month...obtained q link wireless phones no service when obtaining info from web site says no se...
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Q Link Wireless

Customer service issue
Reported by GetHuman819677
Jun 25th, 2018 - 2 mons ago
I have an issue with Q Link Wireless too
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Seen by 1 customer so far
Similar issue to 1627 others
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Timeline
GetHuman819677 started working on this issue
Jun 25th 8:00pm