Switch my qlink service to my lg k** phone i have it unlocked?

GetHuman-johnleve's customer service issue with Q Link Wireless from June 2018

Help with my Q Link Wireless issue
The problem I ran into: Switch my qlink service to my lg k** phone i have it unlocked?
I trust that Q Link Wireless will make this right and come up with a resolution that is fair.
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Which unlocked phone can be used with Q link. LG X preferred.My phone was locked while sitting idle, was this done by Q Link wireless?I like to cancel my qlink wireless service
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Q Link Wireless

Customer service issue
Reported by GetHuman-johnleve
Jun 25th, 2018 - 2 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 5 customers so far
Similar issue to 1621 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-johnleve started working on this issue
Jun 25th 6:51pm
GetHuman-johnleve indicated the issue is not fixed yet.
Jun 25th 8:08pm
GetHuman-johnleve indicated the issue is not fixed yet.
Jun 26th 7:54pm
GetHuman-johnleve indicated the issue is not fixed yet.
Jun 26th 9:45pm