My phone is broken and I would like to know what phones are compatible with your service

GetHuman815969's customer service issue with Q Link Wireless from June 2018

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The issue and preferred resolution, in GetHuman815969's own words:
The problem I ran into: My phone is broken and I would like to know what phones are compatible with your service
I trust that Q Link Wireless will make this right and come up with a resolution that is fair.
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Q Link Wireless

Customer service issue
Reported by GetHuman815969
Jun 24th, 2018 - 2 mons ago
I have an issue with Q Link Wireless too
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Seen by 2 customers so far
Similar issue to 1587 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman815969 started working on this issue
Jun 24th 5:33pm