I called Lite up Texas and Lifeline and answered all their questions and they said I'm...

GetHuman764429's customer service issue with Q Link Wireless from June 2018

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The issue in GetHuman764429's own words
Talk to an agent ... I called Lite up Texas and Lifeline and answered all their questions and they said I'm good to go. Then I called Qlink and re-certified and she said I should have my minutes within ** minutes. My phone is still working but When I login it still says my service is cancelled. I CAN'T GET A LIVE PERSON ON THE PHONE AND THEY KEEP SENDING ME EMAILS TO CALL THEM.*I just want to know how mant minutes I have.
I can't reach a human
updating their records and have an option to speak to someone!!
Have been using Qlink Wireless over * years and sometimes buy extra time from them.
tried email and my other phone and my qlink phone. nothing helps
I have an issue with Q Link Wireless too
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Q Link Wireless

Qlink wireless
Customer service issue
Reported by GetHuman764429
Jun 8th, 2018 - a yr ago
I have an issue with Q Link Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 201 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman764429 started working on this issue
Jun 8th, 2018 8:04pm