i got a used qlink phone and i want to switch my acounton this phone

GetHuman755250's customer service issue with Q Link Wireless from June 2018

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The issue and preferred resolution, in GetHuman755250's own words:
The problem I ran into: i got a used qlink phone and i want to switch my acounton this phone
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I WANT TO KNOW IF I GOT APPROVED FOR A QLINK WIRELESS PHONEMy phone was locked while sitting idle, was this done by Q Link wireless?Got my q link wireless phone in mail yesterday & NO SERVICE:( I called in and they canc...
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Q Link Wireless

Customer service issue
Reported by GetHuman755250
Jun 7th, 2018 - 2 mons ago
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security