Message blocking enabled on my ZTE phone. I want it fixed NOW!

GetHuman748881's customer service issue with Q Link Wireless from June 2018

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The issue in GetHuman748881's own words
The problem: Message blocking enabled on my ZTE phone. I want it fixed NOW!
GetHuman748881 did not yet indicate what Q Link Wireless should do to make this right.
I have an issue with Q Link Wireless too
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Q Link Wireless

Customer service issue
Reported by GetHuman748881
Jun 4th, 2018 - 5 mons ago
I have an issue with Q Link Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 670 others
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Timeline
GetHuman748881 started working on this issue
Jun 4th 5:51pm