Message blocking enabled on my ZTE phone. I want it fixed NOW!

GetHuman748881's customer service issue with Q Link Wireless from June 2018

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Help with my Q Link Wireless issue
Before contacting them, items GetHuman748881 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman748881's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman748881 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman748881's own words:
The problem I ran into: Message blocking enabled on my ZTE phone. I want it fixed NOW!
I trust that Q Link Wireless will make this right and come up with a resolution that is fair.
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Q Link Wireless

Customer service issue
Reported by GetHuman748881
Jun 4th, 2018 - 17d ago
I have an issue with Q Link Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 670 others
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Timeline
GetHuman748881 started working on this issue
Jun 4th 5:51pm