my qlink phone just quit working it just shows advertisments

GetHuman-demabled's customer service issue with Q Link Wireless from June 2018

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The issue in GetHuman-demabled's own words
The problem: my qlink phone just quit working it just shows advertisments
GetHuman-demabled did not yet indicate what Q Link Wireless should do to make this right.
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Q Link Wireless

Customer service issue
Reported by GetHuman-demabled
Jun 2nd, 2018 - 5 mons ago
I have an issue with Q Link Wireless too
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Seen by 1 customer so far
Similar issue to 111 others
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Timeline
GetHuman-demabled started working on this issue
Jun 2nd 2:43pm