I have been getting pop ups to sign in to my account *Yet when I try I either get a ser...

GetHuman-hawaiiri's customer service issue with Q Link Wireless from May 2018

Help with my Q Link Wireless issue
The issue in GetHuman-hawaiiri's own words
Trying to find out why I was getting annoying pop-ups saying to sign into my network yet when I click on it I get either "Server Hung Up" or "Server Timed Out" *I took a screen shot showing the pop-up ... I have been getting pop ups to sign in to my account *Yet when I try I either get a server hung up or server timed out *Gets annoying seeing these pop ups happening *-* times a day *I also got the new update notice, but the new update wouldn't down load ?
I'm not sure if Qlink knows this is going on or what *Normally a Qlink pop-up has a * with it where these don't *Not sure Qlink knows about the new update isn't down loading either *Being deaf I can't make voice calls so can't contact Qlink CS cause they only have a voice number
Find out where those pop-ups are coming from & stop the annoying situation *Also fix the software update so it will down load *Had the same problem with the last updated software (********)
Received my Qlink phone about * months ago *Again I can only use text*sms not voice for calls *I need a phone so my sister can contact me at home since I don't have any internet service or a land line phone *We don't call each other very much just the phone is there just in case *I don't abuse my service *I follow the rules that I agreed with when I got the service *Matter of fact I even send myself text messages just so I am with the rule of using the phone at least * time per ** days LOL *I had to report them to the FCC cause I was having trouble just getting the service then after the FCC checked on things Qlink finally figured out I was really disabled & did qualify for the service *Most everyone needs some type of phone service so they can be contacted by a family member *Other then my sister that is the only person I contact so I don't use a lot of call time
I have looked online for a solution, but nothing *Like I said earlier I can't contact Qlink CS cause it's only a voice number & I don't have TTY which you can use to make voice calls through
I have an issue with Q Link Wireless too
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Q Link Wireless

Qlink wireless
Customer service issue
Reported by GetHuman-hawaiiri
May 24th, 2018 - 6 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 7 customers so far
Similar issue to 595 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-hawaiiri started working on this issue
May 24th 9:51pm
GetHuman-hawaiiri indicated the issue is not fixed yet.
May 25th 6:26pm
GetHuman-hawaiiri indicated the issue is not fixed yet.
May 25th 6:43pm
GetHuman-hawaiiri indicated the issue is not fixed yet.
May 26th 6:36pm