The cell I received is ZTE N***. It has not worked from the moment I received it. It wi...

GetHuman563508's Technical support issue with Q Link Wireless from April 2018

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The issue in GetHuman563508's own words
The cell I received is ZTE N***. It has not worked from the moment I received it. It will power on but it will not power on again, which prevents me from activating the phone. I've told QLink ** times by email that this phone does not work, but they ignore me. Please send me a new, working phone and please include a case which you did not send me either. I've already paid $**. If you don't honor your contract and provide me a new phone, I will find another provider.that it is not working, k ** times by email but they just ignore my emails. I need a new, working phone. A tech for all the wireless companies in the senior, low income program told me that if it would not power up, he couldn't trouble it. I need a

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Q Link Wireless

Technical support issue
Reported by GetHuman563508
Apr 2nd, 2018 - 5 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 6777 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman563508 started working on this issue
Apr 2nd, 2018 8:06pm
GetHuman563508 reviewed the items needed
Apr 2nd, 2018 8:06pm
GetHuman563508 indicated the issue is not fixed yet.
Apr 2nd, 2018 8:08pm

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