Purolator Customer Service

Contact Purolator & solve common issues

Use Purolator's Phone Number

Purolator's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Purolator. Below you will also find the phone and non-phone-based contact information we've gathered.

Purolator: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Purolator.
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Click below to show 1 more questions, answers, and complete guides to common Purolator customer support problems.

Contacting Purolator customer support

Below you can compare and contrast the 4 ways to contact Purolator by looking at which ones are the fastest and which ones other customers recommend the most for solving Purolator customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Purolator across the following channels: Phone, Twitter, Web, Chat.

Phone number / contactWaitVotes
888-744-7123
Customer Service
16 mins25
@purolatorhelp
Customer Service
2 mins6
Online Help at purolator.com
Customer Service
< 2 hrs4
Live Chat at purolator.com
Customer Service
3 mins35

Recent reasons customers contacted Purolator:

I need yo redirect my order
Hello again Sasha Bouma, or Chris. The 'Lost', 'Tent Structure Garage', parcel, finally...
Need to change the address for an in Oof package.
Package wasn't delivered.
Want to track my delayed package
Package was attempted to be delivered without alerting me.
The tracking link for a package mentions that address correction required because of bu...
I ordered a package and paid for expedited shipping on dec **. It still has not arrived...
The Tracking link for my package says Address correction required because they were una...
I missed my package and would like to know where I can pick up my package.
Hi **This is Donald from Wayfair a customer of ours has yet to receive the order it was...
Package is delayed by a week. Tracking number is ************.
My shipment has been delayed for more than * days. I was instructed via email to call a...
Wrong address on shipment *Product should go to the Thornhill address
I am trying to figure out why my package says "address correction required, no entry co...

Help me with my issue

Does GetHuman work with Purolator?

GetHuman does not work with Purolator's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Purolator at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Purolator's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Purolator at a Glance

Purolator has 1 chat option
Purolator has no customer email
Purolator has 1 help forum
Purolator has 1 twitter handle
Purolator has no facebook page
Contact information overview

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