I called, waited about *** hour to get a rep, and when I got through, they hung up. It takes hours to get through by phone.

GetHuman-gashtabu's Complaint issue with PureFormulas.com from March 2020

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The issue in GetHuman-gashtabu's own words
They do false advertising to **** you into buying their products and when you finish giving your credit card info, there is nothing that can be done. ... I proceeded to order an item called Licorice and they were giving me $*.**. Then they told me I would get another $*.** for giving my birthday. They lied so I didn't get the order. Do not send me any further advertisements. You are a dishonest company.
I can go elsewhere to get this product.
Give me the discount you said you were going to give.
This is the first time I have tried to order from them.
I sent an email, but no response.
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PureFormulas.com

Integrative Deglycyrrhizinated licorice
Complaint issue
Reported by GetHuman-gashtabu
Mar 24th, 2020 - 10 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4 others
0 customers following this

Timeline

GetHuman-gashtabu started working on this issue
Mar 24th, 2020 4:46pm
GetHuman-gashtabu indicated the issue is not fixed yet.
Mar 26th, 2020 1:07am
GetHuman-gashtabu indicated the issue is not fixed yet.
Mar 26th, 2020 1:12am