Puma Customer Service

Contact Puma & solve common issues

Use Puma's Phone Number

Puma's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Puma. Below you will also find the phone and non-phone-based contact information we've gathered.

Puma: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Puma.
There's more!
Click below to show 11 more questions, answers, and complete guides to common Puma customer support problems.

Contacting Puma customer support

Below you can compare and contrast the 3 ways to contact Puma by looking at which ones are the fastest and which ones other customers recommend the most for solving Puma customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Puma across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
888-565-7862
Customer Service
11 mins18
Online Help at us.puma.com
Customer Service
< 2 hrs56
Live Chat at us.puma.com
Customer Service
3 mins86

Recent reasons customers contacted Puma:

Greetings Support Employee,**Greetings, Puma Employee**Approximately a month ago, I pur...
I bought two pair of shoes from Macy's one blue and one brown I have two issue with the...

Help me with my issue

Does GetHuman work with Puma?

GetHuman does not work with Puma's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Puma at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Puma's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Puma at a Glance

Puma has 1 chat option
Puma has no customer email
Puma has 1 help forum
Puma has no twitter handle
Puma has no facebook page
Contact information overview

Answered on this page:

Are Puma products covered by a warranty?
How Do I Return an Item to Puma from Their Black Friday Sale?
Can I return an item purchased online to a Puma store?
How Do I Make an Order for the Puma Black Friday Event?
How Do I Make an Order for the Puma Cyber Monday Event?
How can I track the status of my order?
What is Puma's return policy for regular-priced items?
Solutions to common issues

Contacting Other Companies

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