Good morning, I had a problem with two of my orders, the previous one I ordered a size...

GetHuman-gemavill's customer service issue with Puma from October 2018

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The issue in GetHuman-gemavill's own words
Good morning, I had a problem with two of my orders, the previous one I ordered a size * women's shoes and they sent me some jr * they were too big I went to the nearest store and there were not any. I wanted to return it and the manager told me that my money could not be returned to me because I had paid with paypal, he wanted to impose me to exchange for another product, after it bothered me and enough he gave me a gift card and bought the same shoes again this time *.* of a woman and they have just arrived and they are JUNIOR again, I have left big again because I ask for a size * of a woman because I still reciebiendo mally?
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Puma

Customer service issue
Reported by GetHuman-gemavill
Oct 17th, 2018 - a mon ago
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Seen by 3 customers so far
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GetHuman-gemavill started working on this issue
Oct 17th 3:56pm