Two weeks ago I call PSE to find out why my outstanding bill of $***.** hadn't been pul...

GetHuman-randyrrr's customer service issue with Puget Sound Energy from May 2018

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The issue in GetHuman-randyrrr's own words
Two weeks ago I call PSE to find out why my outstanding bill of $***.** hadn't been pulled from my checking account. After some checking on the account, I was told that it would be paid that day. Last week I called again to find out why it still hadn't been paid. Once again I was told that the amount owed would be pulled. I checked again this morning and the bill is still outstanding. Can anyone tell me what is going on and why my bill isn't being paid?
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Puget Sound Energy

Customer service issue
Reported by GetHuman-randyrrr
May 24th, 2018 - 6 mons ago
I have an issue with Puget Sound Energy too
Fixed
Seen by 6 customers so far
Similar issue to 243 others
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Timeline
GetHuman-randyrrr started working on this issue
May 24th 8:06pm
GetHuman-randyrrr indicated the issue is not fixed yet.
May 24th 9:26pm
GetHuman-randyrrr indicated the issue is not fixed yet.
May 26th 2:49am
GetHuman-randyrrr indicated the issue is not fixed yet.
May 26th 2:50am
GetHuman-randyrrr indicated the issue is not fixed yet.
May 26th 2:50am