Publix Customer Service

Contact Publix & solve common issues

Use Publix's Phone Number

Publix's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Publix. Below you will also find the phone and non-phone-based contact information we've gathered.

Publix: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Publix.
There's more!
Click below to show 11 more questions, answers, and complete guides to common Publix customer support problems.

Contacting Publix customer support

Below you can compare and contrast the 2 ways to contact Publix by looking at which ones are the fastest and which ones other customers recommend the most for solving Publix customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Publix across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-242-1227
Customer Service
2 mins90
Online Help at publix.com
Customer Service
< 2 hrs74

Recent reasons customers contacted Publix:

The pharmacy manager at Publix *** called security on me and then the store manager cal...
I tried creating a Publix account on my laptop and tried to open it on my wife’s laptop...
This is about case * *******, I first made this complaint Oct **, ****. the email promi...
Hello,***I was this afternoon ***** at **.**h. customer in Publix Greenville (McAlister...
I was in your store today.**University Village*Store ****THIS IS MY PUBLIX**** *rd St S...

Help me with my issue

Does GetHuman work with Publix?

GetHuman does not work with Publix's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Publix at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Publix's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Publix at a Glance

Publix has no chat option
Publix has no customer email
Publix has 1 help forum
Publix has no twitter handle
Publix has no facebook page
Contact information overview

Answered on this page:

What to Do When Your Publix Usps Delivery Is Missing
How long does it take for a refund to be processed by Publix?
How Do I Complain to Publix About a Late Delivery?
Does Publix offer any discounts or promotions?
How Do I Transfer an Publix Gift Card to Another Account?
What payment methods are accepted at Publix?
Can I use multiple gift cards for a single purchase at Publix?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!