Well, I was writing to PCH about these issues, your robo interrupted my trying to expla...

GetHuman1638612's customer service issue with Publisher's Clearing House from February 2019

Help me with my issue
The issue in GetHuman1638612's own words
Well, I was writing to PCH about these issues, your robo interrupted my trying to explain the rest of this problem. The envelope outter message stated Copy of Sworn Statement enclosed Are: Final Winner Selection List, which there is no Final Winner Selection List Label. It's not in this envelope to put on the Official Entry Validation And Order Form. This is Part A. Part C does not have the Label for the Bonus Prize Numbers. So I can't validate my entry even though there are supposed to be * Free SuperPrize Numbers I have been granted as a special bonus. I have ordered in Part B to get a Platinum Premier Savings Part A my Super Prize Number that had been provisionally added to the Final Winner Selection List, which is the only list of entries that could win the $*,***.** a week Forever Prize on ******* cannot be entered because there is no Label for me to place in the appropriate box of Part A. I have looked several times through all the papers that came in the envelope sent to me, but there are items that are not in this mailing to me. I cannot return to PCH the Final Winner Selection List Label as instructed. This is very disheartening for me as a loyal customer. My phone * is ***-***-**** & it's answered **** as I am always w* my phone as I am an invalid. So I'm stuck in one place. Pls let me know how you will help me finish this Official Entry Validation & Order Form as needed & do so before *******!!!!

GetHuman1638612 did not yet indicate what Publisher's Clearing House should do to make this right.

How GetHuman1638612 fixed the problem
I did NOT get my problem fixed. I just finished explaining all the problems. READ EVERYTHING I wrote to you at PCH, so you guys can fix it. I cannot do the fixing because I don't work for PCH.
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Publisher's Clearing House

Customer service issue
Reported by GetHuman1638612
Feb 2nd, 2019 - 2 years ago
Fixed
GetHuman1638612 shared how to fix
Seen by 9 customers so far
Similar issue to 696 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman1638612 started working on this issue
Feb 2nd, 2019 8:41am
GetHuman1638612 confirmed the issue is fixed. Hooray!
Feb 2nd, 2019 8:42am

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