GetHuman1031847's customer service issue with Publisher's Clearing House from August 2018
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The issue in GetHuman1031847's own words
Item damaged in shipping ... Customer ID *** **** *****Order **** **** *****Item ****A* Screwdriver Bits w case*I contacted you on **** regarding this order stating that the case was cracked and broken. I requested a replacement case but have received NO response. I want a replacement case before I send payment or I will return the merchandise. Please expedite a replacement and provide me with a delivery date or send me instructions for returning the item. I am very disappointed in the poor quality of this item but even more disappointed in PCH's exceptionally poor Customer Service
PCH customer service will not respond
Send me a new case
Been a customer for a year. Have ordered * times
Attempted to contact PCH customer service twice
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