Reservation ***********Name: Anthony Duggan*Storage unit at **** South Capitol St, SE W...
GetHuman-goleen's customer service issue with Public Storage from February 2019
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Reservation ***********Name: Anthony Duggan*Storage unit at **** South Capitol St, SE Washington DC.*I booked a storage unit for $*** online. When I went to the facility, you're employee was not able to gain access to the storage unit. Your computer system would not allow her to change the unit number. I was given a different unit, exactly the same size unit but it would not allow your employee to put in the $*** rate. *I was charged $***, but was told the rate will change to $*** once the district Manager changes it in your computer system. Your employee said it can take up to ** days for the District Manager to respond, they are very slow to respond. *It is ****, why do I have to wait ** days to get my rate changed?*I would like someone to contact me so I can get this resolved.*Thank you**Anthony
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