Public Storage Customer Service

Contact Public Storage & solve common issues

Use Public Storage's Phone Number

Public Storage's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Public Storage. Below you will also find the phone and non-phone-based contact information we've gathered.

Public Storage: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Public Storage.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Public Storage customer support problems.

Contacting Public Storage customer support

Below you can compare and contrast the 4 ways to contact Public Storage by looking at which ones are the fastest and which ones other customers recommend the most for solving Public Storage customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Public Storage across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-688-8057
Customer Service
3 mins216
800-567-0759
Existing Customers Customer Service
6 mins131
Online Help at publicstorage.com
Customer Service
< 2 hrs154
888-556-9445
New Customers
< 1 min390

Recent reasons customers contacted Public Storage:

I just paid my storage * weeks prior to this message for.*$*** that might would have en...
I need to pay my bill I have been waiting for over two hours
I paid my storage with my paypal debit mastercard after twice they tell me they dont ac...
unit ****, **** Westheimer, Houston, Texas. my key will not open the cylinder lock on...
I was just told I can get help on Just Answer but dont want to do that. Can I talk to...
So it's been about one month that I was restricted to exactly store hours for visiting...
I rent a space with public storage in Georgia,I started this rental in January of...
I rented from public storage since Oct of **** to July *,****. On Crowley Rd Fort Worth...
So I rented a storage unit with public storage in Redmond Washington around three weeks...
I am facing a financial hardship due to a medical disability and am on a fixed income n...
Hello, my name is Justin, about a month ago I was moving stuff into a unit at a public...
I rent a space at **** Cambridge beltway drive in N Carolina. This storage has been the...

Help me with my issue

Does GetHuman work with Public Storage?

GetHuman does not work with Public Storage's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Public Storage at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Public Storage's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Public Storage at a Glance

Public Storage has no chat option
Public Storage has no customer email
Public Storage has 1 help forum
Public Storage has no twitter handle
Public Storage has no facebook page
Contact information overview

Answered on this page:

What are the payment options for renting a storage unit?
How much does it cost to rent a storage unit?
Is there a minimum rental period for storage units?
Solutions to common issues

Contacting Other Companies

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