Hi my name is Ray * weeks ago I walked in and rented a space for my friend. I payed clo...
GetHuman-zepedara's customer service issue with Public Storage from June 2018
Help with my Public Storage issue
First: share to improve GetHuman-zepedara's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Public Storage help.
The issue in GetHuman-zepedara's own words
Hi my name is Ray * weeks ago I walked in and rented a space for my friend. I payed closed to ***$ for the first month. That was not a problem I used my name and info. To rent the space. I was going to let a friend put his stuff their for the month. Only problem is that the space I rented was in the *nd floor and we'll going in, approching the front gate not even * min before I finished paying I and my friend where approached by the clerk she said that my friend had been banned or kicked out. " I did not know that " anyways I didn't want any problems I also asked him to leave if that. Was the case. I walked right back in the office and asked for a refund since it wasn't even * min that I had paid for the space. I had no use for it I was making my friend a favor. But since I had no use for it, and " we didn't even get to touch the space at all. "At all". I asked for a refund. She said no because my friend had been banned for what ever reason. I asked why, she said because he had been banned from their. I said okay but why aren't you guys giving me back my refund. She gave me the same answer.because he had been banned. I left only because I have respect and also because I didn't want any problems. I till today am very mad. I just walked away from it. Any one would of really done some damage. But I did not. I played it cool. It's like they robbing me in front of my face I couldn't believe it. It's emberracing. But here I am * to * weeks later and hope that you can help me out in getting my money back. It's unfair and pretty much I can't believe till today that I been keeping my cool about this issue.I live right by their. So I think it would only be fair if I can get my money back. Can you. Help.. my name is Ramon zepeda and you can contact me at (***) ***-**** how I want it fixed my refund back they where not fair they know that why I didn't take action while their faces where red of emberracing faces infront of me while they said no on my money back I don't know. But please help me thank you and have a wonderful day. I hope and hear from you tommorow. by the way this public storage is located on Washington Blvd and **th St In Los Angeles CA. I don't have an email account so maybe the best bet would be to contact me to this number (***) ***-**** thank you and I hope to hear from you guys tommorow. Ok by the way my name is Ramon zepeda
GetHuman-zepedara did not yet indicate what Public Storage should do to make this right.
I have an issue with Public Storage too
How GetHuman-zepedara fixed the problem
We are waiting for GetHuman-zepedara to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.