Hi my name is Ray * weeks ago I walked in and rented a space for my friend. I payed clo...

GetHuman-zepedara's customer service issue with Public Storage from June 2018

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Hi my name is Ray * weeks ago I walked in and rented a space for my friend. I payed closed to ***$ for the first month. That was not a problem I used my name and info. To rent the space. I was going to let a friend put his stuff their for the month. Only problem is that the space I rented was in the *nd floor and we'll going in, approching the front gate not even * min before I finished paying I and my friend where approached by the clerk she said that my friend had been banned or kicked out. " I did not know that " anyways I didn't want any problems I also asked him to leave if that. Was the case. I walked right back in the office and asked for a refund since it wasn't even * min that I had paid for the space. I had no use for it I was making my friend a favor. But since I had no use for it, and " we didn't even get to touch the space at all. "At all". I asked for a refund. She said no because my friend had been banned for what ever reason. I asked why, she said because he had been banned from their. I said okay but why aren't you guys giving me back my refund. She gave me the same answer.because he had been banned. I left only because I have respect and also because I didn't want any problems. I till today am very mad. I just walked away from it. Any one would of really done some damage. But I did not. I played it cool. It's like they robbing me in front of my face I couldn't believe it. It's emberracing. But here I am * to * weeks later and hope that you can help me out in getting my money back. It's unfair and pretty much I can't believe till today that I been keeping my cool about this issue.I live right by their. So I think it would only be fair if I can get my money back. Can you. Help.. my name is Ramon zepeda and you can contact me at (***) ***-**** how I want it fixed my refund back they where not fair they know that why I didn't take action while their faces where red of emberracing faces infront of me while they said no on my money back I don't know. But please help me thank you and have a wonderful day. I hope and hear from you tommorow. by the way this public storage is located on Washington Blvd and **th St In Los Angeles CA. I don't have an email account so maybe the best bet would be to contact me to this number (***) ***-**** thank you and I hope to hear from you guys tommorow. Ok by the way my name is Ramon zepeda

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Public Storage

Customer service issue
Reported by GetHuman-zepedara
Jun 6th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
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GetHuman-zepedara started working on this issue
Jun 6th, 2018 6:19am