I bought a $** add on for more data last month and still had not access to the internet...

GetHuman3622551's customer service issue with Public Mobile from October 2019

Help with my Public Mobile issue
First: share to improve GetHuman3622551's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3622551 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman3622551's own words
I bought a $** add on for more data last month and still had not access to the internet. I currently have $* and change on my account and cannot apply it to buy an add on for my data. I would like the equivalent of the two sums used towards more data on my phone. My phone is the only access to the internet I have. I currently have a cast on my foot and to solve this problem had to walk quite far to a computer place just to resolve this problem. My telephone * is ***-***-**** Clair Herrington. I have been a loyal customer for some years but have had increased problems with your service with no customer service team. I would like this rectified ASAP! Once again I will have no access to the internet this weekend and will probably change my service provider if this is not rectified.

GetHuman3622551 did not yet indicate what Public Mobile should do to make this right.

How GetHuman3622551 fixed the problem

We are waiting for GetHuman3622551 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Public Mobile's attention and get better help faster. Tap below to get started.
Having Public Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Public Mobile

Customer service issue
Reported by GetHuman3622551
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 2106 others
0 customers following this

Timeline

GetHuman3622551 started working on this issue
Oct 18th, 2019 7:28pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies