Problem with $**Plan activation **Hi my name is Hyeongkyun Seo (my phone * is...

GetHuman-dczshk's customer service issue with Public Mobile from November 2018

4 views
 | 
656 similar
 | 
0 following
Help with my Public Mobile issue
First: share to improve GetHuman-dczshk's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dczshk's next move: call Public Mobile.
The best way to get your problem resolved is to tap the button below to start calling Public Mobile. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-dczshk may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-dczshk's own words
Problem with $**Plan activation **Hi my name is Hyeongkyun Seo (my phone * is *** *** ****). I bought a Public Mobile RTR yesterday (**********) to extend my prepaid USIM plan and waited but it appears that my call does not work. I cannot call and access any service for the plan yet. However my account shows that it is updated, whenever I tried to call I only listen 'my plan cannot cover the long distance blabla..' when I only tried domestic calls and I am in Canada. I am aware that this $** plan provides **mins domestic calls, so could you help me out here? (I have even tried rebooting my phone.)
GetHuman-dczshk did not yet indicate what Public Mobile should do to make this right.
I have an issue with Public Mobile too
How GetHuman-dczshk fixed the problem
We are waiting for GetHuman-dczshk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Public Mobile's attention and get better help faster. Tap below to get started.
Having Public Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Public Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-dczshk fixes it.
This email address isn't valid

Public Mobile

Customer service issue
Reported by GetHuman-dczshk
Nov 12th, 2018 - a mon ago
I have an issue with Public Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 656 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-dczshk started working on this issue
Nov 12th 7:10pm