I am Akrit Malla. And I had tried to purchase the public mobile sim online. *But it sai...

GetHuman-newarak's customer service issue with Public Mobile from November 2018

Help with my Public Mobile issue
The issue in GetHuman-newarak's own words
Purchase it but it says that the ZIP Code is not registered but still deducts the money from my account. ... I am Akrit Malla. And I had tried to purchase the public mobile sim online. *But it said that I had a problem with my ZIP Code and the transaction could not be proceeded. But I was still charged for the money and was deducted from my Master Card. Please let me know what is the problem. I need my money back.*I can't even create an account as it said my number(**********) is already registered and when I try to login it says that the email(*****@***.com) is not registered. I don't know what is going on but I really need my money back. My credit card says that CAD **.** has been deducted from Public Mobile Toronto. Could you please fix this issue. I am really panicking out and I need my MONEY BACK..
My money is taken away but I am not getting the product that I purchased for.
I want the Public Mobile Company to give back my money and make the thing like before and remove everything from my cart which there is nothing showing when I try to see but there is and remove all of them.
I am trying to purchase a public mobile product.
The problem is not fixed and I want it to be done as soon as possible....
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Public Mobile

Public Mobile Sim
Customer service issue
Reported by GetHuman-newarak
Nov 12th, 2018 - a mon ago
I have an issue with Public Mobile too
Seen by 4 customers so far
Similar issue to 653 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
GetHuman-newarak started working on this issue
Nov 12th 4:08am
GetHuman-newarak indicated the issue is not fixed yet.
Nov 12th 4:08am