I signed up for automatic withdrawal with public mobile at the end of summer and ended...

GetHuman1375509's customer service issue with Public Mobile from October 2018

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The issue in GetHuman1375509's own words
I signed up for automatic withdrawal with public mobile at the end of summer and ended up switching phones and getting a new phone plan. I was told by one of your employees that I would just have to leave it alone and they won’t continue to take money out the following months. As I checked my bank account $**.** was taken out and I’ve been with my new phone plan paying $** and can’t afford to lose that money for a service I am not using anymore. If you could cancel my plan and reimburse me my money it would be very appreciated.
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Public Mobile

Customer service issue
Reported by GetHuman1375509
Oct 19th, 2018 - a mon ago
I have an issue with Public Mobile too
Not resolved
Seen by 6 customers so far
Similar issue to 551 others
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Timeline
GetHuman1375509 started working on this issue
Oct 19th 2:19pm