Mystery box for cricut. They sell out in a matter of MINUTES. This is how your compan...

GetHuman-kimteedc's Complaint issue with Provo Craft from March 2021

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The issue in GetHuman-kimteedc's own words
Mystery box for cricut. They sell out in a matter of MINUTES. This is how your company makes money. Your machines are * and done. We like to purchase your vinyl and we all want the cricut cutie. You are upsetting customers that CANNOT sit on their computers waiting for the mystery box to appear. Some of us have jobs. I suggest you offer more or re-up the next day. * times i have missed the mystery boxes. Once I couldn't get payment to go thru DUE to your site crashing. It was in my cart but payment would go thru because your site crashed over and over then it was taken out of my cart. I go on your site numerous times a day, checking for the mystery box. Today I didn't get it because it was * hours between the *st time and the next time I went on the site. It was sold out * HOURS LATER!!!!!! *I am a cricut access member and have been since I purchased my *st cricut. I now have *! I understood why you did what you did when you wanted to limit ** uploads. I'm one of the fortunate ones, I can afford the yearly charge for cricut access and will continue to pay it without a problem. I still can't get the mystery boxes as a access member!

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Provo Craft

Complaint issue
Reported by GetHuman-kimteedc
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 22 others
0 customers following this

Timeline

GetHuman-kimteedc started working on this issue
Mar 22nd 7:56pm