Could you tell me when the San bruno center is open for GRE test? I have scheduled my l...
GetHuman5733743's customer service issue with Prometric from February 2021
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The issue in GetHuman5733743's own words
Could you tell me when the San bruno center is open for GRE test? I have scheduled my last test about * months ago but I was required to reschedule it. Only the San bruno center is not too far way from our home. I had no choice to choose another center so I had to take at home but I ruined my exam because It took a hour and a half for the staff to check on my computer with a remote control.
GetHuman5733743 did not yet indicate what Prometric should do to make this right.
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How GetHuman5733743 fixed the problem
They did not answer the phone at all. I just reschedule to take at home and I ruined it because they had the remote control checking on my lab top for an hour and ** minutes and could not use the scrap paper. I am going to another center which is very far away from my home next week again.
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