Could you tell me when the San bruno center is open for GRE test? I have scheduled my l...

GetHuman5733743's customer service issue with Prometric from February 2021

Help with my Prometric issue
The issue in GetHuman5733743's own words
Could you tell me when the San bruno center is open for GRE test? I have scheduled my last test about * months ago but I was required to reschedule it. Only the San bruno center is not too far way from our home. I had no choice to choose another center so I had to take at home but I ruined my exam because It took a hour and a half for the staff to check on my computer with a remote control.

GetHuman5733743 did not yet indicate what Prometric should do to make this right.

How GetHuman5733743 fixed the problem
They did not answer the phone at all. I just reschedule to take at home and I ruined it because they had the remote control checking on my lab top for an hour and ** minutes and could not use the scrap paper. I am going to another center which is very far away from my home next week again.
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Prometric

Customer service issue
Reported by GetHuman5733743
Feb 8th, 2021 - 6 months ago
Fixed
GetHuman5733743 shared how to fix
Seen by 17 customers so far
Similar issue to 1356 others
0 customers following this
Items needed
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Timeline

GetHuman5733743 started working on this issue
Feb 8th 6:32pm
GetHuman5733743 confirmed the issue is fixed. Hooray!
Feb 17th 6:09pm
GetHuman5733743 confirmed the issue is fixed. Hooray!
Feb 17th 6:10pm
GetHuman5733743 confirmed the issue is fixed. Hooray!
Feb 17th 6:38pm