I am looking to schedule USMLE Part * exams in Europe. Prometric centres only release d...

GetHuman4409474's Schedule Exam issue with Prometric from March 2020

Help with my Prometric issue
The issue in GetHuman4409474's own words
I am looking to schedule USMLE Part * exams in Europe. Prometric centres only release dates * months in advance in Europe. Currently there are NO DATES in all of EUROPE for the * month booking slots March-April-May or April-May-June. Future booking slots are not open. This means that currently I cannot schedule my exam for ANY point in the future ANYWHERE in Europe. I have paid over a **** pounds for a scheduling permit - hence I need to be able to access dates to book the exam please. Ideally I would like a date before **th April. Are Prometric yet to release slots?

GetHuman4409474 did not yet indicate what Prometric should do to make this right.

How GetHuman4409474 fixed the problem
Call their regional customer service line. Lots of thing about this line are poor (online is says call from Sunday to Thurs *-*pm UAE time. Other places it indicates the European centre in netherlands opens at *am. It actually opens at *am LOCAL time (or *am GMT). Further there were no dates in ALL of Europe for March*April or May on checking on *****th Feb and *st March. On *nd March suddenly a whole set of dates were available. Sometimes it's not that the dates are all booked up but that they're just not released. It's a stupid system because it doesn't inform you what to expect - and you need to call or check online everyday to figure out which way things are going.
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Prometric

Schedule Exam issue
Reported by GetHuman4409474
Mar 2nd, 2020 - 9 months ago
Fixed
GetHuman4409474 shared how to fix
Seen by 14 customers so far
Similar issue to 777 others
0 customers following this
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Timeline

GetHuman4409474 started working on this issue
Mar 2nd 7:37am
GetHuman4409474 confirmed the issue is fixed. Hooray!
Mar 2nd 12:07pm
GetHuman4409474 confirmed the issue is fixed. Hooray!
Mar 2nd 12:11pm