I am trying to update my Prometric information online, and was told my NPN* ********, a...

GetHuman-lhoudek's customer service issue with Prometric from February 2019

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The issue in GetHuman-lhoudek's own words
I am trying to update my Prometric information online, and was told my NPN* ********, and HOU as the first * letters of my name: Login Identification****** Indicates a required field* The NPN and last name combination provided could not be found for the state you selected. ***Enter your NPN:* *Enter your NPN.*Enter first * letters of Last Name:* ***If your last name is * or more letters long, enter the first * letters.***If your last name is * letters long, just enter those * letters.***Include apostrophes and spaces if your last name has them*Example: If your name is O'Hara, enter O'H. If your last name is de Mille, enter de (two letters and a space).
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Customer service issue
Reported by GetHuman-lhoudek
Feb 27th, 2019 - 3 mons ago
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Feb 27th 4:10pm