I was looking into reinstating my CNA. I have the application and was filing it out to...

GetHuman-holly_jo's customer service issue with Prometric from December 2018

677 similar
0 following
Help with my Prometric issue
Next: our robot will wait on hold for GetHuman-holly_jo to get a Prometric rep on the line!
Always use the GetHuman Phone tocall Prometric. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-holly_jo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-holly_jo may need:
Account name, Account phone number, Account email address, Last 4 of Social Security Number, Billing address, and Confirmation number
The issue in GetHuman-holly_jo's own words
I was looking into reinstating my CNA. I have the application and was filing it out to mail back & I can’t seem to find my Nurse Aid certified number. I took the ***hr class back in ****. **If you could please email me back that would be appreciated. **More or less, I’d like to know if I can just pay to take the exam again or if I would have to sit for the whole class again. I work for an agency that does not take the CNA certification for our line of work but we perform the same duties.
GetHuman-holly_jo did not yet indicate what Prometric should do to make this right.
I have an issue with Prometric too
How GetHuman-holly_jo fixed the problem
We are waiting for GetHuman-holly_jo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Prometric's attention and get better help faster. Tap below to get started.
Having Prometric issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-holly_jo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-holly_jo
Dec 1st, 2018 - 6 mons ago
I have an issue with Prometric too
Not resolved
Seen by 5 customers so far
Similar issue to 677 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-holly_jo started working on this issue
Dec 1st, 2018 1:11pm