I am from Iran. I want to register for a toefl test. I have an online account, I choose...

GetHuman-agarous's customer service issue with Prometric from August 2018

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The issue in GetHuman-agarous's own words
I am from Iran. I want to register for a toefl test. I have an online account, I choose the test date, center and everything but on the last step that I want to pay, the payment page does not show up. When my brother from Canada tries to do the same thing, he can actually get into the payment page but gets a payment error *****: your payment is denied. **I had the same problem for the GRE but the GRE representative could register me by the phone. But when the Prometric representative tired to register me on the phone we got the same ***** error. **By the way, since the credit cards in Iran are not connected to the international system I am using my brother's card form Canada.**Also the numbers ***-***-***-*** which is the prometric center responsible for middle east region does not work i.e. the phone does not ring when I call this number. I have tried different hours and days but still could not get through.***How can I register for a simple toefl test?**my phone number: *** *** *** ****
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Prometric

Customer service issue
Reported by GetHuman-agarous
Aug 13th, 2018 - a yr ago
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Account email address
Last 4 of Social Security Number
Billing address
Confirmation number
Timeline
GetHuman-agarous started working on this issue
Aug 13th, 2018 1:34pm
GetHuman-agarous indicated the issue is not fixed yet.
Aug 13th, 2018 3:55pm