I received my my certificate and the experationdate is exporedis - I just sent the form...

GetHuman601530's customer service issue with Prometric from April 2018

Help with my Prometric issue
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Account name, Account phone number, Account email address, Last 4 of Social Security Number, Billing address, and Confirmation number
The issue and preferred resolution, in GetHuman601530's own words:
The problem I ran into: I received my my certificate and the experationdate is exporedis
I just sent the form in and it came back expired
Prometric should send me a new certificate with the correct expiration date
Help with my Prometric issue
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Customer service issue
Reported by GetHuman601530
Apr 16th, 2018 - 3 mons ago
I have an issue with Prometric too
Not resolved
Seen by 3 customers so far
Similar issue to 273 others
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Timeline
GetHuman601530 started working on this issue
Apr 16th 9:53pm
GetHuman601530 indicated the issue is not fixed yet.
Apr 16th 10:26pm