Good Morning, *I am Sandra J Carr and I write unbehalf of the Wissahickon School Distri...

GetHuman2316765's customer service issue with Promethean, Inc. from February 2019

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The issue in GetHuman2316765's own words
Good Morning, *I am Sandra J Carr and I write unbehalf of the Wissahickon School District. We recently purchase an online book whose resources are dependent on the Active Inspire software of which we do not have a license since we already run another interactive software in our district. As per your EULA agreement ( when installing the software) clause *.* are I am not permitted to use the personal edition of Active inspire on any of my computer if using a third party interactive display device unless otherwise agreed upon in writing from you. In this regard I am writing to request an authorization from promethean to install the personal edition of the software on all my district issue computer while being display on a third party interactive device.

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Promethean, Inc.

Customer service issue
Reported by GetHuman2316765
Feb 27th, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 563 others
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GetHuman2316765 started working on this issue
Feb 27th, 2019 3:13pm