Promethean, Inc. Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Promethean, Inc. customer service, archive #1. It includes a selection of 1 issue(s) reported February 27, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Good Morning, I am writing on behalf of the Wissahickon School District. We recently purchased an online book that relies on Active Inspire software. However, we lack a license for Active Inspire since we already utilize another interactive software in our district. As outlined in your End User License Agreement (EULA) under clause 4.2, I am aware that I am not allowed to use the personal edition of Active Inspire on any of our computers with a third-party interactive display device without written permission from you. Therefore, I am requesting authorization from Promethean to install the personal edition of the software on all our district-issued computers for use with a third-party interactive device.
Reported by GetHuman2316765 on Wednesday, February 27, 2019 3:13 PM

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