**. rec'd new phone (Moto*) from Google. New phone did not download from cloud a progra...
GetHuman1688209's customer service issue with Project Fi from December 2018
Help with my Project Fi issue
First: share to improve GetHuman1688209's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1688209's next move: try the Project Fi help center again.
Project Fi doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1688209 will want to follow the link below to head to their help center. We will check on GetHuman1688209 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1688209 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1688209's own words
**. rec'd new phone (Moto*) from Google. New phone did not download from cloud a program called "Simplenotes" It was backed-up on the cloud and did not download to new phone.***. Email is available on new phone, however, email on desktop is not available, sez they don't recognize my email account which is *****@***.com ?*?? also I do not know what month & years my account as established...so the system tells me that I tried to many times & it kicks me out. I've tried for the last * days o recover desktop email, to no avail, need help badly.. Feel free to call or email PLEEEEZE ***-***-****
GetHuman1688209 did not yet indicate what Project Fi should do to make this right.
I have an issue with Project Fi too
How GetHuman1688209 fixed the problem
We are waiting for GetHuman1688209 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.