I tried to play a podcast on an app I downloaded this morning and my phone shut off. Wh...
GetHuman-tnelso's customer service issue with Project Fi from December 2018
Help with my Project Fi issue
First: share to improve GetHuman-tnelso's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tnelso's next move: go to the Project Fi help center.
Project Fi doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tnelso will want to follow the link below to head to their help center. We will check on GetHuman-tnelso later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tnelso may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-tnelso's own words
I tried to play a podcast on an app I downloaded this morning and my phone shut off. When I tried to turn it back on, I got this message on the screen:*Fastboot mode**Product name – bullhead**Variant – bullhead LGH*** **GB**HW version – rev *.***Bootloader version – bh***b**Baseband version – M****F-*.*.**.*.****Carrier info – n*a**Serial number – **f*c**ac****a****Signing – production**Secure boot – enable**Device state - locked**Now it won't turn on at all. Not sure what to do. Thanks!
GetHuman-tnelso did not yet indicate what Project Fi should do to make this right.
I have an issue with Project Fi too
How GetHuman-tnelso fixed the problem
We are waiting for GetHuman-tnelso to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.