The credit card used for my monthly automatic payment for Project Fi was switched to an...
GetHuman-monwmart's customer service issue with Project Fi from September 2018
Help with my Project Fi issue
The issue in GetHuman-monwmart's own words
The credit card used for my monthly automatic payment for Project Fi was switched to an OLD, DISCONTINUED card(I don't know why) and of course was rejected. I CAN NOT remove that old card from my account. I have corrected the default payment to the correct card I've wasted HOURS over the past few days trying to get this resolved. I need to SPEAK to an actual person. PLEASE
GetHuman-monwmart did not yet indicate what Project Fi should do to make this right.
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How GetHuman-monwmart fixed the problem
I don't know. I tried to fix it about six times - including a few hours ago - and it wouldn't work. Now, it worked. Good luck to whoever has the same problem Very, very frustrating. And I still don't know why the billing was switched to a discontinued card after a year!
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