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Before contacting them, items GetHuman-estherld may need:
Name on the account, Policy number, Your birthday, Billing address, and Email address on the account
The issue in GetHuman-estherld's own words
I noticed my payment went through late last night and now my bank account is negative . Last month it happend as well . I asked someone if I could be refunded and pay it the following week when I got paid , due to not having enough money in my account . Is there a way to get refunded and I can pay it next week ? I already changed my status to be unenrolled in automatic payments for the future . My policy number is *********
GetHuman-estherld did not yet indicate what Progressive Insurance should do to make this right.
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