Before contacting them, items GetHuman1334099 may need:
Name on the account, Policy number, Your birthday, Billing address, and Email address on the account
The issue in GetHuman1334099's own words
We are in Italy on vacation and our rental car was broken into, destroying the passenger side window. I have been trying to contact Progessive but they only have a toll free number to call, which doesn't work from Italy. We need to file a claim and determine how we work through the rental car company, Hertz.
GetHuman1334099 did not yet indicate what Progressive Insurance should do to make this right.
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