The person I was dealing with regarding my sons auto accident won’t return my calls

GetHuman604990's customer service issue with Progressive Insurance from April 2018

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Help with my Progressive Insurance issue
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The issue and preferred resolution, in GetHuman604990's own words:
The person I was dealing with regarding my sons auto accident won’t return my calls
I’d like someone to call me and talk to me about case* *********
Help with my Progressive Insurance issue
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Hi there, my name is Ziyang Qi. I'm starting a Progressive Auto Insurance on...Accident with a progressive driver at faultProgressive driver at fault in accident.Issue with Progressive Insurance
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Progressive Insurance

This is regarding reimbur*****t of medical bills
Customer service issue
Reported by GetHuman604990
Apr 17th, 2018 - 3 mons ago
I have an issue with Progressive Insurance too
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Seen by 2 customers so far
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Timeline
GetHuman604990 started working on this issue
Apr 17th 7:23pm